Cancellation Policy​

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We offer several membership options, including monthly auto-renewing memberships. Only the 4-Class Monthly, 8-Class Monthly, and Unlimited Monthly memberships renew automatically on a month-to-month basis. These memberships will continue to renew each billing cycle unless canceled by the client.

Clients may cancel an auto-renewing monthly membership at any time using the same method used to enroll, including through the Mindbody app or in person. Cancellations take effect at the end of the current billing cycle, and no future charges will occur once cancellation is completed prior to the next billing date. Clients will receive electronic confirmation once their cancellation is successfully submitted. Cancellation is complete upon confirmation from the studio For step-by-step instructions on managing or canceling an auto-renewing membership, please visit:
https://support.mindbody.io/s/article/How-to-manage-your-auto-renewal-contracts  

 

All other offerings — including single classes, class packs, trial offers, and annual memberships — do not auto-renew and will expire at the end of their stated term without requiring cancellation. If you experience any difficulty canceling online, our team is available to assist by email. We do not require in-person cancellation or unnecessary steps to end an auto-renewing membership.

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No-Show Policy

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Clients who register for an individual class are expected to attend or cancel their reservation in advance. If a client fails to attend a scheduled class without canceling at least 12 hours prior to the class start time, a $20 no-show fee will be charged to the card on file.

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Clients will receive automated reminder notifications prior to their scheduled class, including reminders of this cancellation window and applicable fees. It is the client’s responsibility to manage their bookings and cancellations through their online client account or app.

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This policy helps ensure fair access to limited class space and supports our instructors and studio operations. By booking a class, clients acknowledge and agree to this cancellation and no-show policy.

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If you have any questions about these Terms, please contact us.